BayPort Credit Union

Reviews

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  On 11/15/2016 I spoke with Roslyn in regards to records of an online transaction. Roslyn conveyed an attitude that led me to believe I was there to serve her needs, rather than I was a customer in need of help. When we ended the initial conversation Roslyn related she would be in touch with me in about an hour. 4 hours later Roslyn called back with the information. Unfortunately I had moved on in my day and was unable to copy information down by hand. When I asked Roslyn if she could email me the information she laughed and related she could not. After I told her of my dilemma she laughed again and said she could call back and leave a voice mail with my information. Bayport FCU lacks in customer service and convenient customer hours. I would think twice before opening an account with these folks. In addition, if you are in need of detailed background information of transactions they are most unhelpful.
  By Ken Beach, October 06, 2017

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